Industries

Call tracking for the way your business gets calls

VereTel works the same way for any business that advertises for calls: a tracking number for each source, forwarding to the line you already answer, and a desk that logs every call. What differs is where the calls come from, and these pages take one kind of business at a time.

The mechanics are the same everywhere: a tracking number per source, forwarding to the line you already answer, and a desk that logs every call. What changes is which sources matter, when calls arrive and who answers them. Pick the page that matches how your business gets its phone calls.

Home services, law firms and automotive

Each written from how calls reach that kind of business, and plain about what VereTel does not do.

Home services

In home services a job often starts as a phone call, and the call can come from a truck, a yard sign, a mailer, a web page or a Google listing. A tracking number for each source shows which of them made the phone ring, and the desk shows which calls nobody answered.

Law firms

A firm that pays for new-client calls needs two answers: which marketing made the phone ring, and which calls nobody picked up. A tracking number for each source answers the first, and the desk answers the second. This page also says what VereTel does not do, and leaves the rules on lawyer advertising to the sources that publish them.

Automotive

A dealership answers the phone in several places, and a repair or body shop often answers it in one. Tracking numbers show which ad, mailer, listing or web page made each line ring, and the desk shows which calls went unanswered.

Insurance agencies

Written for insurance agencies, one page per line of business: health and Medicare, life and property lines, lead generators and call centers.

ACA health insurance

ACA business is compressed into a few weeks. Calls surge when open enrollment starts, and the ad budget you spend in that window is spent once a year. Tracking numbers show which sources earned the calls while there is still time to move money.

Medicare

Medicare agencies buy calls year-round and win most of them between mid-October and early December. Tracking numbers show which sources deliver those calls. This page also summarizes the CMS rules that touch phone calls, as general information.

Life insurance

Term, whole life and indexed universal life are considered purchases. The first call may come days or weeks after the first ad, and the second call may be the one that matters. Tracking should be patient in the same way.

Final expense

Final expense agencies live on cost per call. Direct mail, TV and digital lead flows each cost real money per thousand, and the only way to know which pays is a number for every drop.

Property and casualty

Auto, home and commercial agencies compete on a map. Calls come from local searches, directory listings, partners and an agency’s own reputation. Tracking shows which of these still earn their cost.

Insurance lead generation

If you run marketing that produces insurance calls, for your own agency or for partners, you need to know which campaign and which page produced each one. VereTel tracks that. It is not a pay-per-call platform, and this page says exactly what it is.

Insurance call centers

An enrollment call center answers calls from many campaigns on many teams. VereTel adds a tracked number per team or campaign and a log of every call, including missed ones. It is not a call-center phone system.

Common questions

Is VereTel only for insurance agencies?

No. VereTel is for any business that gets phone calls from advertising and marketing. These pages cover home services, law firms, car dealerships and repair shops, and insurance agencies line by line; the product is the same for everyone: tracking numbers, forwarding to your existing line and a desk that logs every call.

My kind of business is not listed. Does VereTel work for it?

Yes, if your business gets phone calls from advertising and marketing. The set-up differs by business, which is why there are separate pages, but the product is the same: a number per source, forwarded to the line you already answer, and every call in your desk.

Can VereTel tell me which calls turned into customers?

Not today. The desk logs each call with its source, status, duration and time. It does not hold lead statuses, notes or sales outcomes, so matching calls to jobs, clients, sales or policies stays in your own system or spreadsheet.

Which plan fits my business?

Plans are sized by tracking numbers and minutes, not by industry. One number to test one source fits Solo. A business comparing a few sources usually fits Starter or Growth. Call teams and busy seasons tend to need Scale. See the pricing page for the current numbers. Numbers are not on sale yet. Create a free account and ask to be told when they are.

Find out which marketing makes your phone ring

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