Signing in
You sign in on the VereTel sign-in page with your email address and the password you chose when you created your account. Sessions can be ended on every device at once, which is useful when a laptop goes missing. Forgot your password? Here is what to do.
The call list
| Started | Caller | Tracking number | Status | Duration |
|---|---|---|---|---|
| Oct 14, 10:42 AM | (305) 555-0147 | Google Ads · Services(727) 555-0110 | answered | 14:08 |
| Oct 14, 10:31 AM | (407) 555-0183 | Facebook · Promo(727) 555-0121 | answered | 9:51 |
| Oct 14, 10:17 AM | (813) 555-0129 | Google Ads · Services(727) 555-0110 | missed | 0:00 |
| Oct 14, 9:58 AM | (954) 555-0102 | Mailer · October(727) 555-0134 | answered | 22:36 |
| Oct 14, 9:44 AM | (561) 555-0166 | Website · Contact page(727) 555-0145 | answered | 6:12 |
The list opens on your most recent calls. Each row shows when the call started, the caller’s number, the tracking number dialed with its label, the outcome and the duration. With numbers, filters at the top narrow the list by date range and by outcome, answered or missed. A new account’s list shows your most recent calls; the filters and each call’s own page come with numbers. Numbers are not on sale yet. Create a free account and ask to be told when they are.
A call’s detail page
| Started | Oct 14, 10:42:05 AM |
|---|---|
| Ended | Oct 14, 10:56:13 AM |
| Duration | 14:08 |
| Tracking number | (727) 555-0110 · Google Ads · Services |
| Status | answered |
Legs
| Leg | Started | Picked up | Ended | Hang-up cause |
|---|---|---|---|---|
| Inbound | 10:42:05 | 10:42:05 | 10:56:13 | normal clearing |
| Forwarded | 10:42:06 | 10:42:19 | 10:56:13 | normal clearing |
With numbers, open any call to see its full timing and each leg: the inbound call to your tracking number and the forwarded call to your line, with when each was picked up and how it ended. When a question comes up about a specific call, this page has the facts.
Built to stay out of the way
The desk runs in any modern browser on a desktop, laptop or tablet. There is nothing to install. A new free account shows sample calls, labeled as samples, so you can see the layout before you have a number.
Common questions
Is there a mobile app?
No. The desk is a website that works in any modern browser.
Does a free account show real calls?
No. A free account has no VereTel phone number, so it has no real calls. Its desk shows sample calls, labeled as samples.
Can I see calls from before I joined VereTel?
No. The desk shows calls to your VereTel tracking numbers from the day they go live.