Product

VereTel call tracking: what you get and how setup works

VereTel call tracking is self-serve. You create an account yourself; once you choose a plan you pick local tracking numbers, point each one at the line you already answer and label it with its source, and your desk logs every call. If you would rather have help, ask and we give it.

  1. Caller sees your adand dials its number
  2. Tracking numberone per ad source
  3. Carrier forwardsat the network level
  4. Your businessyour line rings
  5. Your VereTel deskthe call is logged with the number dialed
The call itself never passes through our website or app. The carrier forwards it, and the call record comes to your desk.

At a glance

  • Self-serve

    You create the account yourself, with no approval and no demo. Help is there when you ask.

  • Numbers, forwarding and a desk

    Local tracking numbers, forwarding at the carrier and your own desk, in every plan.

  • No setup fee

    Month to month, with no minimum term on monthly plans.

On this page
  1. What is included
  2. How setup works
  3. Who it is for
  4. What is not included yet
  5. Founding customers

What is included

  • local tracking numbers, bought for you on VereTel’s carrier account once you have paid (1 on Solo, 3 on Starter, 10 on Growth, 25 on Scale);
  • forwarding at the carrier to the line or lines you choose;
  • a pool of forwarded minutes each month, shared by all your numbers;
  • your own desk;
  • number insertion for the websites and pages you register;
  • no setup fee, and help with setup when you ask.

On Starter, Growth and Scale an extra number is $5 a month; extra minutes are $0.06 each on every plan. Numbers are local, in an area code you choose where one is available. Toll-free numbers on Starter and up are on request: talk to us, and we will tell you what is possible. Compare the plans.

How setup works

  1. Create a free account. Create your account with your email address and confirm it from your inbox. You choose your own password, and a few short setup questions follow. No approval, no demo. Your free account has a desk with sample calls (labeled as samples), a test tag for your website and the ROI calculator.
  2. Plan your sources. List the sources you want to compare: campaigns, mailers, listings, web pages. Each becomes one tracking number with a clear label.
  3. Choose your numbers. Pick a plan and an area code, and the line each number should ring. Numbers are not on sale yet. Create a free account and ask to be told when they are.
  4. The number is bought and forwarded for you. Once you have paid, your number is bought on our carrier account. We check your line with a code sent to it, and then forwarding is set to that line.
  5. You publish the numbers. Put each number in its ad, mailer or listing. For your website, replace the test tag with the live tag your account shows.
  6. Calls start appearing. From the first call, each one shows up in your desk with its source.

Who it is for

Any business that pays for advertising to make the phone ring: local services, professional practices, insurance agencies, call teams and others. The product is the same for all of them: tracking numbers, forwarding to the line you already answer, and a desk that logs every call. The industry pages show how it fits home services, law firms, automotive businesses and insurance agencies.

What is not included yet

Call recording, transcription and reports are coming and are not part of the service today. Text messaging, phone menus and CRM integrations are not offered. We would rather tell you now than after you pay.

Founding customers

The first 10 customers that sign up by December 31, 2026 keep their plan price for 24 months, and we build their tracking-number plan with them. To ask for it, mention it on the Talk to us form. Details on the pricing page.

Common questions

How long does setup take?

Creating an account takes minutes. Setting up your numbers depends on how many sources you want to track and how quickly your ads and pages can be updated. If you want help, ask and we give it.

Do I need a demo, or a call with you first?

No. You create the account yourself, with no approval and no demo. A demo or a call is optional, if you would rather talk first.

Is there a contract?

No minimum term on monthly plans. Month to month. Cancel online at any time; the cancellation takes effect at the end of the month you have paid for. Annual prepay, two months free, is on request: talk to us.

Do I need a website?

No. Tracking numbers work in any ad, listing or mailer. Number insertion is only for businesses that want website calls tracked.

Find out which marketing makes your phone ring

Create a free account with your email address: no card, no demo and no waiting for us. It takes minutes, and we help if you ask.